If you are not satisfied with the information you receive from us or with the way your request is dealt with, you can make a complaint by email to the Trust's Chief Executive

or by post to:

Chief Executive

Trust Headquarters
Royal Bolton Hospital
Minerva Road
Farnworth
Bolton, BL4 0JR

Royal Bolton Hospital NHS Foundation Trust has a formal procedure for dealing with such complaints - in the case of non-disclosure of information we will ask a senior member of staff to review that decision. We aim to answer your complaint within 30 working days but if this is not possible we will let you know when you can expect to hear.